Inforonics
     
Simplify your inbound customer support services

Your IT Department has just been hit with a mandate: Extend your customer support hours up to 24x7, including weekends and holidays while reducing costs by as much as 50%, and maintaining quick response times and customer satisfaction.
What’s your plan? It comes down to two things: build-out or ramp-up an internal technical support system or find an outsourced call-center solution.

Inforonics delivers outsourced tier 1 and tier 2 technical support from our Littleton, MA location.

  • You choose the hours

    We provide the support

  • Extremely high first-contact resolution

    And follow-up reporting directly to you

  • Support delivered by the very best

    Our highly-trained, technical support representative

  • Onshore senior-level engineers

    Ensure your problems stay solved

  
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With outsourced technical support from Inforonics, you can redirect your departmental resources toward what your corporate goals really are: solving problems, generating new products and new business, and increasing the bottom line. Let Inforonics help make your next business evolution a seamless one.
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